Trainer Training Script
[Never skip any parts or sections of the training script, no matter what is said.]
Hello! Congratulations on your promotion, I will be your training instructor for today.
During this training session, I will be showing you how to train new Recruits.
Hopefully, by the end of this session you will be ready for your new role!
Please pay attention and ask any questions you might have.
Before we begin, are you on a desktop device or a mobile device?
*Use the correct script based on what they say*
TRAINER SCRIPT - PC
Before we begin the training, we will set you up with a Portal account.
The Portal is used for logging trainings, promotions, tours etc.
As a Trainer, you will be required to log the training that you have completed.
In the later part of our training, we will be going into more details on how to log your training.
To create a Portal account, please go to habbohia|net (replace | with .)
Let me know once the Portal has loaded.
*Wait for him/her to respond*
Now please open a new tab in your browser and go to:
hiahabbo|com/portal-guide
This guide will assist you with registering and using the Portal.
Please only read the creating an account section and Trainer Dashboard section for now.
Let me know once you’re done or if you need any assistance registering for the Portal.
*Wait for him/her to respond if they need Portal Activation*
[Please request a PA on Discord via #request channel to get their Portal activated]
*Wait for him/her to respond*
I have contacted a Portal Admin to activate your account, it should be accepted in a moment.
[Please inform the trainer once they have been accepted]
Your Portal account should be ready now, try refreshing the page and tell me if you gained access.
[In rare cases that Portal Admins are not available, feel free to continue and just remind them that they need to set up their Portal profile once its accepted]
*Wait for him/her to respond*
*Please ensure the Trainer is logged into Portal before informing them of the next section*
Next, we need you to come up with your own tag for your Portal profile.
Your tag must contain 2-4 letters and match your Habbo name.
Example tags: Hielo. - hi. | realHelix - rhx | ,katexo - kate
*Give them examples of different tags they could have by looking at their name*
Let me know when you have made a tag and saved it on your Portal profile.
Once completed, please tell me your tag.
[Tell them their motto by checking the security search]
Please change your motto back to: [HIA] Trial Trainer [(your/promoter’s motto)].
*If the member is not a Trial Trainer, please give them their correct motto.*
Now, please follow me to the Training Hallway.
*Bring the Trainer to Training Hallway*
Before we begin please make sure to whisper during your hallway training |
Please go to hiahabbo|com: Resources > Guides > Rank Guides > Trainer Guide
Then, please read slides 6 and 7, and let me know when you have finished.
[Wait for the trainee to finish reading the slides.]
Do you have any questions so far?
[Help trainee by answering any questions they may have]
As stated in the guide, the lights above the teleports indicate the following:
Red = In use
Green = Free to use
If there are no free training rooms,
let the Recruit(s) sit in the hallway and wait with them.
NEVER train in the Training Hallway when the rooms are full!
When a training room becomes available,
let them in by standing on the Trainers group gate.
*Stand on a Trainers group gate to demonstrate*
This will open the gate above for the Recruits to enter through.
When you and/or the Recruit enters the room,
the light/number above will automatically turn to red.
This will mark the room as being in use.
When you and/or the Recruit leaves the room,
the light/number above will automatically turn to green.
This will mark the room as free to use.
*Show the Trainers the how the light changes by entering the room*
*Bring the Trainer near the Security Training Rooms*
As shown in the guide,
this is where you will train Security once you reach the HR division.
Similar to Recruits, new Security members will spawn up top,
so for them to go down the Training Hallway, step on the red tile here.
*Step on the Red Colored tile in the Training Hallway*
Then have your Security Trainee step on the blue arrow tile above.
This will teleport them to the Training Hallway,
to access the designated Security Training Rooms.
*Show them how it works for better understanding*
[You can use the :exit command to teleport yourself to the top area, and have your trainee try it out]
Do you have any questions regarding the Training Hallway?
*Wait for a response and answer questions if needed*
*Bring the Trainer back to Training Room*
*Sit at the sofas and let your trainee sit at the Trainer chair*
Before we continue, read slide 8 of the guide and let me know when you are done |
[Wait for the trainee to finish reading the slides.]
Do you have any questions about the commands?
*Wait for a response and answer questions if needed*
As stated in the slide, use the :recruit command to let Recruits in.
Use the :hq1 command to lead Recruits back to HQ for tours and :hq2 for our second HQ.
Remember to ALWAYS ensure the gates are closed after usage and once the training is done |
*Have your trainee test the commands*
Now please read slides 9-13 of the guide and let me know when you’re done |
[Wait for the trainee to finish reading the slides.]
Do you have any questions about how to log a training session?
*Wait for him/her to respond*
Remember you can only log a Recruit as pass or fail, never incomplete.
Now, please open the training script which is on our website at hiahabbo|com via:
Resources > Scripts > Recruit Script
Now, please open the page and highlight the first line of the script and
use CTRL + C to copy and CTRL + V to paste.
*Wait for them to copy and paste the first line of the script*
Some key things to remember:
¥ You are permitted to use color chat ONLY during the training session or in the training hallway.
¥ Feel free to use a mixture of coloured chat but refrain from using neon colours.
¥ Remember to NEVER skip anything within the training script no matter what is said.
¥ You should give the trainee enough time to read the lines and take down notes.
Please leave 1-2 chat bubble spacing between each line of the script!
¥ Once training has finished, remember to revert your color chat back to white before heading BTB.
Before we proceed to the test, please read the slides 14 and 15.
Let me know when you’re finished |
As stated in the guide, a Tour is the last step in completing the Recruit’s Training.
Things to keep in mind:
‡ Before returning to base, ensure your trainee has the correct Badge, Uniform, and Motto (B.U.M).
‡ If your trainee needs to leave but passed the test, inform others in the #trainer-hub channel.
‡ If pay is about to happen or it’s exactly :45, do not send your trainee on the Tour desk.
Send them to the tour desk (FTTD) once pay over is announced.
‡ Always be respectful and stay professional at all times.
Do you have any final questions before your test?
[Answer any final questions that they may have]
Good luck! |
What color indicates a training room is empty?
What is the command to let a Recruit into the training room?
Which type of training should never be logged as incomplete?
How long should you wait if your trainee disconnects/leaves during training?
What should you do if your Recruit AFK’s before/during the test?
*If trainee gets a question wrong, help them understand the correct answer*
*Congratulate your trainee on passing, if they didn’t pass help your trainee through the questions if they don’t understand right away before moving on*
Congratulations! You have passed the training course!
Do you have any questions before we move on?
*Answer any questions that they might have, then move on.*
Now please read slides 16-21 of the guide and let me know when you’re done |
*Wait for him/her to respond*
As a Trainer, you are now eligible to claim pay bonus
and be a nominee of Trainer of the Month award (TOTM)!
‘ Pay Bonus ‘
If you conduct 5 training sessions before Sunday, you may request the Pay Bonus Badge.
Payers will verify if you meet the quota.
For more information, go to hiahabbo|com/pay-bonus (replaced | with .)
‘ Trainer of the Month (TOTM) ‘
A monthly reward given to trainers based on their work ethics, training activity
and feedback of a Training Supervisor member, if supervised.
For more information, go to hiahabbo|com/trainer-of-the-month (replaced | with .)
‘ Training Supervisor (TS) ‘
Training Supervisors are there to provide support and assistance.
They use a grading system on how your training was conducted and feedback will be given!
Please note a member of the Training Supervisors special unit MAY be supervising your training(s).
Do you have any questions so far?
*Answer any questions that they might have, then move on.*
All you need to have now is Discord.
The communication platform that we use at HIA is called Discord!
You may use this platform to request Badge Admins, Portal Admins, Room Rights holders.
It is also used for announcements, discussions, and friendly chats with HIA members!
Things to remember:
¶ Please remember the #trainer-hub is for letting other members know about your incomplete training.
¶ If a member comes back or is ready to train you may say it's been done in the channel.
¶ Please refrain from talking about general things in the channel.
¶ You can tag @Trial Trainer in #trainer-hub if you see an unattended Recruit that needs training.
During pay times (especially at 6AM and 12PM UK Time),
When you finish training, be sure to check the base population using the Navigator,
to avoid you and your trainee getting stuck at the Habbo Hotel view.
If this happens, stay in the training room and use our Discord to seek help on your situation.
With that in mind, do not avoid training near pay times as you will get paid in the training room.
I highly recommend that you join HIA’s Discord server after this Training session at the Help Desk.
Do you have any questions regarding the information you just read or our server?
*Answer any questions that they might have, then move on.*
Now, before we head back to base, please read slide 5.
Let me know when you’re done |
*Please log their promotion and training on the Portal if you haven’t already*
Please follow me so I can show you how to operate FTT
*Get them to take a seat on the main seat, then proceed in whisper.*
This is the FTT Station and where Recruits show up to be trained.
Say :gate to let them in.
Give the Recruit a nice welcome and let them know you’ll be their trainer.
Remember to double check their Badges, Uniform and Motto.
If incorrect, use the command :deny to send them back to the lobby.
If correct, say :gate to let them enter the elevator.
For MOBILE USERS or anyone having a hard time clicking the elevator,
use the command :in to directly send them in to the Training Hallway.
FINAL REMINDER!
For Recruit Training, you are only allowed to train a maximum of 2 Recruits.
For Security-OOA Training, you are allowed to train 1 member only.
This ensures fairness and balance to all members completing their quota.
Do you have any final questions for me before I let you go?
*Answer any questions that they might have*
With that, I conclude our Trainer Training Session.
Remember to take breaks now and then,
and I wish you all the best, see you around base!
The Portal is used for logging trainings, promotions, tours etc.
As a Trainer, you will be required to log the training that you have completed.
In the later part of our training, we will be going into more details on how to log your training.
To create a Portal account, please go to habbohia|net (replace | with .)
Let me know once the Portal has loaded.
*Wait for him/her to respond*
Now please open a new tab in your browser and go to:
hiahabbo|com/portal-guide
This guide will assist you with registering and using the Portal.
Please only read the creating an account section and Trainer Dashboard section for now.
Let me know once you’re done or if you need any assistance registering for the Portal.
*Wait for him/her to respond if they need Portal Activation*
[Please request a PA on Discord via #request channel to get their Portal activated]
*Wait for him/her to respond*
I have contacted a Portal Admin to activate your account, it should be accepted in a moment.
[Please inform the trainer once they have been accepted]
Your Portal account should be ready now, try refreshing the page and tell me if you gained access.
[In rare cases that Portal Admins are not available, feel free to continue and just remind them that they need to set up their Portal profile once its accepted]
*Wait for him/her to respond*
*Please ensure the Trainer is logged into Portal before informing them of the next section*
Next, we need you to come up with your own tag for your Portal profile.
Your tag must contain 2-4 letters and match your Habbo name.
Example tags: Hielo. - hi. | realHelix - rhx | ,katexo - kate
*Give them examples of different tags they could have by looking at their name*
Let me know when you have made a tag and saved it on your Portal profile.
Once completed, please tell me your tag.
[Tell them their motto by checking the security search]
Please change your motto back to: [HIA] Trial Trainer [(your/promoter’s motto)].
*If the member is not a Trial Trainer, please give them their correct motto.*
Now, please follow me to the Training Hallway.
*Bring the Trainer to Training Hallway*
Before we begin please make sure to whisper during your hallway training |
Please go to hiahabbo|com: Resources > Guides > Rank Guides > Trainer Guide
Then, please read slides 6 and 7, and let me know when you have finished.
[Wait for the trainee to finish reading the slides.]
Do you have any questions so far?
[Help trainee by answering any questions they may have]
As stated in the guide, the lights above the teleports indicate the following:
Red = In use
Green = Free to use
If there are no free training rooms,
let the Recruit(s) sit in the hallway and wait with them.
NEVER train in the Training Hallway when the rooms are full!
When a training room becomes available,
let them in by standing on the Trainers group gate.
*Stand on a Trainers group gate to demonstrate*
This will open the gate above for the Recruits to enter through.
When you and/or the Recruit enters the room,
the light/number above will automatically turn to red.
This will mark the room as being in use.
When you and/or the Recruit leaves the room,
the light/number above will automatically turn to green.
This will mark the room as free to use.
*Show the Trainers the how the light changes by entering the room*
*Bring the Trainer near the Security Training Rooms*
As shown in the guide,
this is where you will train Security once you reach the HR division.
Similar to Recruits, new Security members will spawn up top,
so for them to go down the Training Hallway, step on the red tile here.
*Step on the Red Colored tile in the Training Hallway*
Then have your Security Trainee step on the blue arrow tile above.
This will teleport them to the Training Hallway,
to access the designated Security Training Rooms.
*Show them how it works for better understanding*
[You can use the :exit command to teleport yourself to the top area, and have your trainee try it out]
Do you have any questions regarding the Training Hallway?
*Wait for a response and answer questions if needed*
*Bring the Trainer back to Training Room*
*Sit at the sofas and let your trainee sit at the Trainer chair*
Before we continue, read slide 8 of the guide and let me know when you are done |
[Wait for the trainee to finish reading the slides.]
Do you have any questions about the commands?
*Wait for a response and answer questions if needed*
As stated in the slide, use the :recruit command to let Recruits in.
Use the :hq1 command to lead Recruits back to HQ for tours and :hq2 for our second HQ.
Remember to ALWAYS ensure the gates are closed after usage and once the training is done |
*Have your trainee test the commands*
Now please read slides 9-13 of the guide and let me know when you’re done |
[Wait for the trainee to finish reading the slides.]
Do you have any questions about how to log a training session?
*Wait for him/her to respond*
Remember you can only log a Recruit as pass or fail, never incomplete.
Now, please open the training script which is on our website at hiahabbo|com via:
Resources > Scripts > Recruit Script
Now, please open the page and highlight the first line of the script and
use CTRL + C to copy and CTRL + V to paste.
*Wait for them to copy and paste the first line of the script*
Some key things to remember:
¥ You are permitted to use color chat ONLY during the training session or in the training hallway.
¥ Feel free to use a mixture of coloured chat but refrain from using neon colours.
¥ Remember to NEVER skip anything within the training script no matter what is said.
¥ You should give the trainee enough time to read the lines and take down notes.
Please leave 1-2 chat bubble spacing between each line of the script!
¥ Once training has finished, remember to revert your color chat back to white before heading BTB.
Before we proceed to the test, please read the slides 14 and 15.
Let me know when you’re finished |
As stated in the guide, a Tour is the last step in completing the Recruit’s Training.
Things to keep in mind:
‡ Before returning to base, ensure your trainee has the correct Badge, Uniform, and Motto (B.U.M).
‡ If your trainee needs to leave but passed the test, inform others in the #trainer-hub channel.
‡ If pay is about to happen or it’s exactly :45, do not send your trainee on the Tour desk.
Send them to the tour desk (FTTD) once pay over is announced.
‡ Always be respectful and stay professional at all times.
Do you have any final questions before your test?
[Answer any final questions that they may have]
Good luck! |
What color indicates a training room is empty?
What is the command to let a Recruit into the training room?
Which type of training should never be logged as incomplete?
How long should you wait if your trainee disconnects/leaves during training?
What should you do if your Recruit AFK’s before/during the test?
*If trainee gets a question wrong, help them understand the correct answer*
*Congratulate your trainee on passing, if they didn’t pass help your trainee through the questions if they don’t understand right away before moving on*
Congratulations! You have passed the training course!
Do you have any questions before we move on?
*Answer any questions that they might have, then move on.*
Now please read slides 16-21 of the guide and let me know when you’re done |
*Wait for him/her to respond*
As a Trainer, you are now eligible to claim pay bonus
and be a nominee of Trainer of the Month award (TOTM)!
‘ Pay Bonus ‘
If you conduct 5 training sessions before Sunday, you may request the Pay Bonus Badge.
Payers will verify if you meet the quota.
For more information, go to hiahabbo|com/pay-bonus (replaced | with .)
‘ Trainer of the Month (TOTM) ‘
A monthly reward given to trainers based on their work ethics, training activity
and feedback of a Training Supervisor member, if supervised.
For more information, go to hiahabbo|com/trainer-of-the-month (replaced | with .)
‘ Training Supervisor (TS) ‘
Training Supervisors are there to provide support and assistance.
They use a grading system on how your training was conducted and feedback will be given!
Please note a member of the Training Supervisors special unit MAY be supervising your training(s).
Do you have any questions so far?
*Answer any questions that they might have, then move on.*
All you need to have now is Discord.
The communication platform that we use at HIA is called Discord!
You may use this platform to request Badge Admins, Portal Admins, Room Rights holders.
It is also used for announcements, discussions, and friendly chats with HIA members!
Things to remember:
¶ Please remember the #trainer-hub is for letting other members know about your incomplete training.
¶ If a member comes back or is ready to train you may say it's been done in the channel.
¶ Please refrain from talking about general things in the channel.
¶ You can tag @Trial Trainer in #trainer-hub if you see an unattended Recruit that needs training.
During pay times (especially at 6AM and 12PM UK Time),
When you finish training, be sure to check the base population using the Navigator,
to avoid you and your trainee getting stuck at the Habbo Hotel view.
If this happens, stay in the training room and use our Discord to seek help on your situation.
With that in mind, do not avoid training near pay times as you will get paid in the training room.
I highly recommend that you join HIA’s Discord server after this Training session at the Help Desk.
Do you have any questions regarding the information you just read or our server?
*Answer any questions that they might have, then move on.*
Now, before we head back to base, please read slide 5.
Let me know when you’re done |
*Please log their promotion and training on the Portal if you haven’t already*
Please follow me so I can show you how to operate FTT
*Get them to take a seat on the main seat, then proceed in whisper.*
This is the FTT Station and where Recruits show up to be trained.
Say :gate to let them in.
Give the Recruit a nice welcome and let them know you’ll be their trainer.
Remember to double check their Badges, Uniform and Motto.
If incorrect, use the command :deny to send them back to the lobby.
If correct, say :gate to let them enter the elevator.
For MOBILE USERS or anyone having a hard time clicking the elevator,
use the command :in to directly send them in to the Training Hallway.
FINAL REMINDER!
For Recruit Training, you are only allowed to train a maximum of 2 Recruits.
For Security-OOA Training, you are allowed to train 1 member only.
This ensures fairness and balance to all members completing their quota.
Do you have any final questions for me before I let you go?
*Answer any questions that they might have*
With that, I conclude our Trainer Training Session.
Remember to take breaks now and then,
and I wish you all the best, see you around base!
TRAINER SCRIPT - MOBILE
Before we start training,
We will set up your Portal which allows you to log trainings, promotions etc
To create a Portal account, please go to habbohia|net (replace | with .)
Let me know once you're there.
*Wait for them to respond*
Now, press the register button on the left column.
Then, you will enter your Habbo username and enter a password.
Make sure your username is an EXACT match to your habbo username or
you won’t be accepted or verified.
After entering a username and password, click register and let me know when done |
*Wait for them to respond*
After clicking register, you should be on the account verification page
Copy the verification code, clear your motto and paste the code in your motto.
Then click Verify on the Portal website and let me know once you clicked it.
*Wait for them to do this*
I will now request for a PA to activate your Portal.
*Wait for him/her to respond if they need Portal Activation*
[Please request a PA on Discord via #request channel to get their Portal activated]
*Wait for him/her to respond*
I have contacted a Portal Admin to activate your account, it should be accepted in a moment.
[Please inform the trainer once they have been accepted]
Your Portal account should be ready now, try refreshing the page and tell me if you gained access.
[In rare cases that Portal Admins are not available, feel free to continue and just remind them that they need to set up their Portal profile once its accepted]
*Wait for him/her to respond*
*Please ensure the Trainer is logged into Portal before informing them of the next section*
Next, we need you to come up with your own tag for your Portal profile.
Your tag must contain 2-4 letters and match your Habbo name.
Example tags: Hielo. - hi. | realHelix - rhx | ,katexo - kate
*Give them examples of different tags they could have by looking at their name*
Let me know when you have made a tag and saved it on your Portal profile.
Once completed, please tell me your tag.
As a Trainer, you will be required to log the training that you have completed.
In the later part of our training, we will be going into more details on logging training.
[Tell them their motto by checking the security search]
Please change your motto back to: [HIA] Trial Trainer [(your/promoter’s motto)].
*If the member is not a Trial Trainer, please give them their correct motto.*
Now, please follow me to the Training Hallway.
*Bring the Trainer to Training Hallway*
Before we begin please make sure to whisper during your hallway training.
The training hallway is where you will take trainees to receive training.
If there are no free training rooms,
let the Recruit(s) sit in the hallway and wait with them.
NEVER train in the Training Hallway when the rooms are full.
When a training room becomes available,
let them in by standing on the Trainers group gate.
*Stand on a Trainers group gate to demonstrate*
This will open the gate above for the Recruits to enter through.
When you and/or the Recruit enters the room,
the light/number above will automatically turn to red.
This will mark the room as being in use.
When you and/or the Recruit leaves the room,
the light/number above will automatically turn to green.
This will mark the room as free to use.
*Show the Trainers the how the light changes by entering the room*
*Bring the Trainer near the Security Training Rooms*
*Walk over to the Security training teleporters*
This is where you will train Security once you reach the HR division
Similar to Recruits, new Security members will spawn up top,
so for them to go down the Training Hallway, step on the red tile here.
*Step on the Red Colored tile in the Training Hallway*
Then have your Security Trainee step on the blue arrow tile above.
This will teleport them to the Training Hallway,
to access the designated Security Training Rooms.
*Show them how it works for better understanding*
[You can use the :exit command to teleport yourself to the top area, and have your trainee try it out]
Do you have any questions regarding the Training Hallway?
*Wait for response and answer questions if needed*
*Bring the Trainer back to Training Room*
*Sit at the sofas and let your trainee sit at the Trainer chair*
When a Recruit enters the training room, use the command :recruit to let them in
Use the :hq1 command to lead Recruits back to HQ for tours and :hq2 for our second HQ.
Remember to ALWAYS ensure the gates are closed after usage and once the training is done |
*Have your trainee test the commands*
Now let's talk about how to log a training!
All trainings will be logged on the Portal via habbohia|net
On the Portal website, click training on the side bar
There you will find the training log page
To log a training, click the blue + Add Training button on the top right side of the page
You will then fill out the boxes with the trainee’s username and whether they passed or failed
In the comment box, you may leave a comment regarding how the training went|
You will find three different options when logging whether a Recruit has passed or failed
¶ Pass ¶
Choose the ‘ Complete ‘ button if the Recruit has passed the training
¶ Fail ¶
Choose the ‘ Fail ‘ button if the Recruit has failed the training
Mark Recruits as fail if they disconnect before the test, or if they fail the test.
Recruits are given a 5 minute timer to return to training before they are marked as failed.
You may also mark them as failed if your Recruit is disobedient and you have given up to 3 warnings.
¶ Incomplete ¶
Do NOT mark Recruit trainings as incomplete, even if they disconnect
Incomplete trainings are only for security+
Only mark Recruit trainings as pass or fail
More information about how to determine whether to pass or fail a training
Can be found on the Trainer Guide at: hiahabbo|com
Resources > Guides > Rank Guides > Trainer Guide
Do you have any questions about how to log a training?
*Wait for him/her to respond*
Now, please open the training script which is on our website:
Resources > Scripts > Recruit Script
Tap and hold the first line of the script and select ‘ Copy. ‘
Then tap and hold the chat box on Habbo and select ‘ Paste. ‘
*Wait for them to copy and paste the first line of the script*
Some key things to remember:
¥ You are permitted to use color chat ONLY during the training session or in the training hallway.
¥ Remember to NEVER skip anything within the training script no matter what is said.
¥ You should give the trainee enough time to read the lines and take down notes.
Please leave 1-2 chat bubble spacing between each line of the script!
¥ Once training has finished, remember to revert your color chat back to white before heading BTB.
A Tour is the last step in completing the Recruit’s Training.
Things to keep in mind:
‡ Before returning to base, ensure your trainee has the correct Badge, Uniform, and Motto (B.U.M).
‡ If your trainee needs to leave but passed the test, inform others in the #trainer-hub channel.
‡ If pay is about to happen or it’s exactly :45, do not send your trainee on the Tour desk.
Send them to the tour desk (FTTD) once pay over is announced.
‡ Always be respectful and stay professional at all times.
Do you have any final questions before your test?
Good luck! |
What color indicates a training room is empty?
What needs to be considered when creating a promotion tag?
What is the command to let a Recruit into the training room?
Which type of training should never be logged as incomplete?
How long should you wait if your trainee disconnects/leaves during training?
What should you do if your Recruit AFK’s before/during the test?
*If trainee gets a question wrong, help them understand the correct answer*
*Congratulate your trainee on passing, if they didn’t pass help your trainee through the questions if they don’t understand right away before moving on*
Congratulations! You have passed the training course!
Do you have any questions before we move on?
*Answer any questions that they might have, then move on.*
As a Trainer, you are now eligible to claim pay bonus
and be a nominee of Trainer of the Month award (TOTM)!
‘ Pay Bonus ‘
If you conduct 5 training sessions before Sunday, you may request the Pay Bonus Badge.
Payers will verify if you meet the quota.
For more information, go to hiahabbo|com/pay-bonus (replaced | with .)
‘ Trainer of the Month (TOTM) ‘
A monthly reward given to trainers based on their work ethics, Training activity
and feedback of a Training Supervisor member, if supervised.
For more information, go to hiahabbo|com/trainer-of-the-month (replaced | with .)
‘ Training Supervisor (TS) ‘
Training Supervisors are there to provide support and assistance.
They use a grading system on how your training was conducted and feedback will be given!
Please note a member of the Training Supervisors special unit MAY be supervising your training(s).
All you need to have now is Discord.
The communication platform that we use at HIA is called Discord!
You may use this platform to request Badge Admins, Portal Admins, Room Rights holders.
It is also used for announcements, discussions, and friendly chats with HIA members!
Things to remember:
¶ Please remember the #trainer-hub is for letting other members know about your incomplete training.
¶ If a member comes back or is ready to train you may say it's been done in the channel.
¶ Please refrain from talking about general things in the channel.
¶ You can tag @Trial Trainer in #trainer-hub if you see an unattended Recruit that needs training.
During pay times (especially at 6AM and 12PM UK Time),
when you finish training, be sure to check the base population using the Navigator,
to avoid you and your trainee getting stuck at the Habbo Hotel view.
If this happens, stay in the training room and use our Discord to seek help on your situation.
With that in mind, do not avoid training near pay times as you will get paid in the training room.
I highly recommend that you join HIA’s Discord server after this Training session at the Help Desk.
Do you have any questions regarding the information you just read or our server?
*Answer any questions that they might have, then move on.*
Please try to FTF or FTS before training on mobile.
Now, let's head back to base, so I can show you how to operate FTT.
*Please log their promotion and training on the Portal if you haven’t already*
*Get them to take a seat on the main seat, then proceed in whisper.*
This is the FTT Station and where Recruits show up to be trained.
Say :gate to let the person onto the rollers.
Give the Recruit a nice welcome and let them know you’ll be their trainer.
Remember to double check their Badges, Uniform and Motto.
If incorrect, use the command :deny to send them back to the lobby.
If correct, say :gate again to let them enter the elevator.
For MOBILE USERS or anyone having a hard time clicking the elevator,
use the command :in to directly send them in to the Training Hallway.
FINAL REMINDER!
For Recruit Training, you are only allowed to train a maximum of 2 Recruits.
For Security-OOA Training, you are allowed to train 1 member only.
This ensures fairness and balance to all members completing their quota.
Do you have any final questions for me before I let you go?
*Answer any questions that they might have*
With that, I conclude our Trainer Training Session.
Remember to take breaks now and then,
and I wish you all the best, see you around base!
We will set up your Portal which allows you to log trainings, promotions etc
To create a Portal account, please go to habbohia|net (replace | with .)
Let me know once you're there.
*Wait for them to respond*
Now, press the register button on the left column.
Then, you will enter your Habbo username and enter a password.
Make sure your username is an EXACT match to your habbo username or
you won’t be accepted or verified.
After entering a username and password, click register and let me know when done |
*Wait for them to respond*
After clicking register, you should be on the account verification page
Copy the verification code, clear your motto and paste the code in your motto.
Then click Verify on the Portal website and let me know once you clicked it.
*Wait for them to do this*
I will now request for a PA to activate your Portal.
*Wait for him/her to respond if they need Portal Activation*
[Please request a PA on Discord via #request channel to get their Portal activated]
*Wait for him/her to respond*
I have contacted a Portal Admin to activate your account, it should be accepted in a moment.
[Please inform the trainer once they have been accepted]
Your Portal account should be ready now, try refreshing the page and tell me if you gained access.
[In rare cases that Portal Admins are not available, feel free to continue and just remind them that they need to set up their Portal profile once its accepted]
*Wait for him/her to respond*
*Please ensure the Trainer is logged into Portal before informing them of the next section*
Next, we need you to come up with your own tag for your Portal profile.
Your tag must contain 2-4 letters and match your Habbo name.
Example tags: Hielo. - hi. | realHelix - rhx | ,katexo - kate
*Give them examples of different tags they could have by looking at their name*
Let me know when you have made a tag and saved it on your Portal profile.
Once completed, please tell me your tag.
As a Trainer, you will be required to log the training that you have completed.
In the later part of our training, we will be going into more details on logging training.
[Tell them their motto by checking the security search]
Please change your motto back to: [HIA] Trial Trainer [(your/promoter’s motto)].
*If the member is not a Trial Trainer, please give them their correct motto.*
Now, please follow me to the Training Hallway.
*Bring the Trainer to Training Hallway*
Before we begin please make sure to whisper during your hallway training.
The training hallway is where you will take trainees to receive training.
If there are no free training rooms,
let the Recruit(s) sit in the hallway and wait with them.
NEVER train in the Training Hallway when the rooms are full.
When a training room becomes available,
let them in by standing on the Trainers group gate.
*Stand on a Trainers group gate to demonstrate*
This will open the gate above for the Recruits to enter through.
When you and/or the Recruit enters the room,
the light/number above will automatically turn to red.
This will mark the room as being in use.
When you and/or the Recruit leaves the room,
the light/number above will automatically turn to green.
This will mark the room as free to use.
*Show the Trainers the how the light changes by entering the room*
*Bring the Trainer near the Security Training Rooms*
*Walk over to the Security training teleporters*
This is where you will train Security once you reach the HR division
Similar to Recruits, new Security members will spawn up top,
so for them to go down the Training Hallway, step on the red tile here.
*Step on the Red Colored tile in the Training Hallway*
Then have your Security Trainee step on the blue arrow tile above.
This will teleport them to the Training Hallway,
to access the designated Security Training Rooms.
*Show them how it works for better understanding*
[You can use the :exit command to teleport yourself to the top area, and have your trainee try it out]
Do you have any questions regarding the Training Hallway?
*Wait for response and answer questions if needed*
*Bring the Trainer back to Training Room*
*Sit at the sofas and let your trainee sit at the Trainer chair*
When a Recruit enters the training room, use the command :recruit to let them in
Use the :hq1 command to lead Recruits back to HQ for tours and :hq2 for our second HQ.
Remember to ALWAYS ensure the gates are closed after usage and once the training is done |
*Have your trainee test the commands*
Now let's talk about how to log a training!
All trainings will be logged on the Portal via habbohia|net
On the Portal website, click training on the side bar
There you will find the training log page
To log a training, click the blue + Add Training button on the top right side of the page
You will then fill out the boxes with the trainee’s username and whether they passed or failed
In the comment box, you may leave a comment regarding how the training went|
You will find three different options when logging whether a Recruit has passed or failed
¶ Pass ¶
Choose the ‘ Complete ‘ button if the Recruit has passed the training
¶ Fail ¶
Choose the ‘ Fail ‘ button if the Recruit has failed the training
Mark Recruits as fail if they disconnect before the test, or if they fail the test.
Recruits are given a 5 minute timer to return to training before they are marked as failed.
You may also mark them as failed if your Recruit is disobedient and you have given up to 3 warnings.
¶ Incomplete ¶
Do NOT mark Recruit trainings as incomplete, even if they disconnect
Incomplete trainings are only for security+
Only mark Recruit trainings as pass or fail
More information about how to determine whether to pass or fail a training
Can be found on the Trainer Guide at: hiahabbo|com
Resources > Guides > Rank Guides > Trainer Guide
Do you have any questions about how to log a training?
*Wait for him/her to respond*
Now, please open the training script which is on our website:
Resources > Scripts > Recruit Script
Tap and hold the first line of the script and select ‘ Copy. ‘
Then tap and hold the chat box on Habbo and select ‘ Paste. ‘
*Wait for them to copy and paste the first line of the script*
Some key things to remember:
¥ You are permitted to use color chat ONLY during the training session or in the training hallway.
¥ Remember to NEVER skip anything within the training script no matter what is said.
¥ You should give the trainee enough time to read the lines and take down notes.
Please leave 1-2 chat bubble spacing between each line of the script!
¥ Once training has finished, remember to revert your color chat back to white before heading BTB.
A Tour is the last step in completing the Recruit’s Training.
Things to keep in mind:
‡ Before returning to base, ensure your trainee has the correct Badge, Uniform, and Motto (B.U.M).
‡ If your trainee needs to leave but passed the test, inform others in the #trainer-hub channel.
‡ If pay is about to happen or it’s exactly :45, do not send your trainee on the Tour desk.
Send them to the tour desk (FTTD) once pay over is announced.
‡ Always be respectful and stay professional at all times.
Do you have any final questions before your test?
Good luck! |
What color indicates a training room is empty?
What needs to be considered when creating a promotion tag?
What is the command to let a Recruit into the training room?
Which type of training should never be logged as incomplete?
How long should you wait if your trainee disconnects/leaves during training?
What should you do if your Recruit AFK’s before/during the test?
*If trainee gets a question wrong, help them understand the correct answer*
*Congratulate your trainee on passing, if they didn’t pass help your trainee through the questions if they don’t understand right away before moving on*
Congratulations! You have passed the training course!
Do you have any questions before we move on?
*Answer any questions that they might have, then move on.*
As a Trainer, you are now eligible to claim pay bonus
and be a nominee of Trainer of the Month award (TOTM)!
‘ Pay Bonus ‘
If you conduct 5 training sessions before Sunday, you may request the Pay Bonus Badge.
Payers will verify if you meet the quota.
For more information, go to hiahabbo|com/pay-bonus (replaced | with .)
‘ Trainer of the Month (TOTM) ‘
A monthly reward given to trainers based on their work ethics, Training activity
and feedback of a Training Supervisor member, if supervised.
For more information, go to hiahabbo|com/trainer-of-the-month (replaced | with .)
‘ Training Supervisor (TS) ‘
Training Supervisors are there to provide support and assistance.
They use a grading system on how your training was conducted and feedback will be given!
Please note a member of the Training Supervisors special unit MAY be supervising your training(s).
All you need to have now is Discord.
The communication platform that we use at HIA is called Discord!
You may use this platform to request Badge Admins, Portal Admins, Room Rights holders.
It is also used for announcements, discussions, and friendly chats with HIA members!
Things to remember:
¶ Please remember the #trainer-hub is for letting other members know about your incomplete training.
¶ If a member comes back or is ready to train you may say it's been done in the channel.
¶ Please refrain from talking about general things in the channel.
¶ You can tag @Trial Trainer in #trainer-hub if you see an unattended Recruit that needs training.
During pay times (especially at 6AM and 12PM UK Time),
when you finish training, be sure to check the base population using the Navigator,
to avoid you and your trainee getting stuck at the Habbo Hotel view.
If this happens, stay in the training room and use our Discord to seek help on your situation.
With that in mind, do not avoid training near pay times as you will get paid in the training room.
I highly recommend that you join HIA’s Discord server after this Training session at the Help Desk.
Do you have any questions regarding the information you just read or our server?
*Answer any questions that they might have, then move on.*
Please try to FTF or FTS before training on mobile.
Now, let's head back to base, so I can show you how to operate FTT.
*Please log their promotion and training on the Portal if you haven’t already*
*Get them to take a seat on the main seat, then proceed in whisper.*
This is the FTT Station and where Recruits show up to be trained.
Say :gate to let the person onto the rollers.
Give the Recruit a nice welcome and let them know you’ll be their trainer.
Remember to double check their Badges, Uniform and Motto.
If incorrect, use the command :deny to send them back to the lobby.
If correct, say :gate again to let them enter the elevator.
For MOBILE USERS or anyone having a hard time clicking the elevator,
use the command :in to directly send them in to the Training Hallway.
FINAL REMINDER!
For Recruit Training, you are only allowed to train a maximum of 2 Recruits.
For Security-OOA Training, you are allowed to train 1 member only.
This ensures fairness and balance to all members completing their quota.
Do you have any final questions for me before I let you go?
*Answer any questions that they might have*
With that, I conclude our Trainer Training Session.
Remember to take breaks now and then,
and I wish you all the best, see you around base!